Service and maintenance IT

On site IT Services

Service and maintenance IT


Sistec national On site IT Services department was founded to be a reliable partner, who knows best and solve all problems IT image arising in the course of operation of a company.

We provide service for desktop hardware: notebooks, copiers, faxes, printers, multi-function machines, telephone systems, laminating and finishing.

021 9633/ point to centralize incidents (a single phone number, email address)

27 points working

Service network is coordinated from Bucharest, where is located the headquarters of the company and where there are depots for service components.

» time of intervention is minimized

    • The IT service capacity

      • 70 technicians
      • Call Center, warehouse, inventory spare parts worth more than 80000 EUR
      • 50 cars equipped with full service kit

    • Stroke intervention

      4 hours-48 hours-depending on the level of the agreed contractual response

    • National service network

      Solve incidents in 500 locations of our clients all over Romania.

    National network of service benefit of certificates:

    • Brother
    • Canon
    • Xerox
    • Oki
    • Samsung
    • HP
    • Microsoft
    • Intel


    • National coverage
    • Single point of summarizing incidents-021 9633/
    • Guaranteed SLA
    • Personnel trained and certified by the manufacturers
    • Equipment maintenance for many brand
    • Experience of over 19 years

    • IT support in and for companies with national coverage
    • Maintenance and troubleshooting services-pre and post warranty: printers, copiers, faxes-inkjet, laserjet and matrix

    • Service and warranty-PCs/laptops, servers
    • Maintenance and support for other companies with presence in the country
    • Maintenance for intrusion detection-systems, access control, video surveillance